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InterGlobe Aviation Ltd., doing business as IndiGo, is an Indian low-cost airline headquartered in Gurgaon, Haryana, India. It is the largest airline in India by passengers carried and fleet size, with a 53.5% domestic market share as of October 2021.It is also the largest individual Asian low-cost carrier in terms of jet fleet size and passengers carried, and the fourth largest carrier in Asia with over 64 million (6.4 crore) passengers carried in financial year 2018–19. The airline operated 1,500 daily flights as of 2019 to 96 destinations – 71 domestic and 25 international. It has its primary hub at Indira Gandhi International Airport, Delhi.
IndiGo is India’s largest passenger airline with a market share of 56.9% as of June, 2022. We primarily operate in India’s domestic air travel market as a low-cost carrier with focus on our three pillars – offering low fares, being on-time and delivering a courteous and hassle-free experience. IndiGo has become synonymous with being on-time.
Since our inception in August 2006, we have grown from a carrier with one plane to a fleet of 279 aircraft today. A uniform fleet for each type of operation, high operational reliability and an award winning service make us one of the most reliable airlines in the world.
IndiGo has a total destination count of 97 with 74 domestic destinations and 25 International. This includes Pantnagar (PGH) and Kadapa (CDP) which are now open for sale.
IndiGo is not only the most efficient low fare operator domestically but is also comparable with global low cost airlines. We are constantly enhancing our engagement with our passengers to augment their travel experience. From multichannel direct sales (including online flight booking, call centers and airport counters), to online flight status checking, an exclusive IndiGo app for Android, we have transformed air travel in India. Today, we are India’s most preferred airline. At IndiGo, low fares come with high quality.
Being courteous and hassle-free starts with being a hassle-free place to work. A highly engaged and motivated workforce leads to higher levels of customer service. Our state-of-the-art ‘ifly’ facility is designed to deliver a real-time training experience to all our new recruits. This training facility is considered to be one the best aviation training facilities in India. With our people-friendly culture at the heart of all we do, we continuously help the company staff find work-life balance. Having won ‘Companies with Great Managers’ award three years in a row and being ‘Great place to work – Certified’ in 2021, is testimonial to the culture we have, making us one of the best launchpads for future leaders.
The History of IndiGo Airlines
IndiGo was founded in 2006 as a private company by Rahul Bhatia of InterGlobe Enterprises and Rakesh Gangwal. InterGlobe had a 51.12% stake in IndiGo and 47.88% was held by Gangwal’s Virginia-based company Caelum Investments. IndiGo placed a firm order for 100 Airbus A320-200 aircraft in June 2005 with plans to begin operations in mid-2006. IndiGo took delivery of its first aircraft on 28 July 2006, nearly a year after placing the order. It commenced operations on 4 August 2006 with a service from New Delhi to Imphal via Guwahati. By the end of 2006, the airline had six aircraft, and nine more were acquired in 2007. In December 2010, IndiGo replaced state-run carrier Air India as the third largest airline in India, behind Kingfisher Airlines and Jet Airways with a passenger market share of 17.3%.
In 2011, IndiGo placed an order for 180 Airbus A320 aircraft in a deal worth US$15 billion. In January 2011, after completing five years of operations, the airline got permission to launch international flights. In December 2011, the DGCA expressed reservations that the rapid expansion could impact passenger safety.
In February 2012, IndiGo took delivery of its 50th aircraft, less than six years after it began operations. For the quarter ending March 2012, IndiGo was the most profitable airline in India and became the second largest airline in India in terms of passenger market share. On 17 August 2012, IndiGo became the largest airline in India in terms of market share surpassing Jet Airways, six years after commencing operations.
In January 2013, IndiGo was the second-fastest-growing low-cost carrier in Asia behind Indonesian airline Lion Air. In February 2013, following the announcement of the Civil Aviation Ministry that it would allow IndiGo to take delivery of only five aircraft that year, the airline planned to introduce low-cost regional flights by setting up a subsidiary. Later, IndiGo announced that it planned to seek permission from the ministry to acquire four more aircraft, therefore taking delivery of nine aircraft in 2013. As of March 2014, IndiGo is the second-largest low-cost carrier in Asia in terms of seats flown.
In August 2015, IndiGo placed an order for 250 Airbus A320neo aircraft worth $27 billion, making it the largest single order ever in Airbus history. IndiGo announced a ₹3,018 crore (US$380 million) initial public offering on 19 October 2015 which opened on 27 October 2015.
In October 2019, IndiGo placed another order for 300 Airbus A320neo aircraft worth ₹2.3 lakh crore (US$33 billion), surpassing its own record of the largest single order ever in Airbus history.
In December 2019, the airline became the first Indian airline to operate 1,500 daily flights. On 31 December 2019, it became India’s first airline to have a fleet size of more than 250 aircraft.
In 2017, IndiGo turned into the primary Indian transporter to work 1000 flights per day and, with the conveyance of the 31st Airbus A320neo airplane, an armada of 150 airplanes.
IndiGo additionally took conveyance of its first ATR 72 600 airplanes in December.
In 2018, IndiGo kept on extending its worldwide course organization to 15 objections, adding everyday direct trips to Hong Kong, Doha, Phuket, and Istanbul.
IndiGo won the ‘Best Low-Cost Airline in Central Asia & India’ award for nine consecutive years till 2018.
IndiGo abides by three values: punctuality, pocket-friendly airfare, and quality experience.
COVID Impact on Airline Industry
The global pandemic has hit the airline industry across the world at an alarming rate. IndiGo has suffered a severe impact due to the lockdown scenario.
India has suspended domestic and global flight activities somewhat recently in March to control the Covid spread in the country.
The domestic flight administrations continued on May 2020 in a restricted way. Aviation workers still are permitted to work with only a 45% capacity as of May 2021.
The income from activities plunged 91.9% year-on-year to ₹766.7 crores during the June period. Between April and December 2020, IndiGo announced overall deficits of Rs 4,659 crore, while incomes shrank 67.5 percent year-on-year.
IndiGo Airlines Swift Recovery
Despite all these complications, the fact that IndiGo has made a swift recovery is noteworthy. It has brought the aviation industry to 80% of its pre-pandemic stage. IndiGo took 44 planes from Airbus SE in 2020 – the vast majority of any client and fixing Delta Air Lines Inc and China Southern Airlines Co Ltd – as it supplanted more seasoned planes with more eco-friendly fresher models. It is additionally outfitting to grow its armada further from 2023.
With a 52% domestic share of the market in 2020 versus 47% in 2019 and benefit insight following a loss last financial year that is in 2019, IndiGo is extending its range to more modest Indian urban communities like Ranchi, Patna, and Gorakhpur.
By the end of 2021, IndiGo is confident and optimistic that it will get back to normal and continue delivering top-notch service to its flyers. As of June 2021, IndiGo is the 7th largest airline in the world.
The current scenario of IndiGo Airlines
Adhering to their original idea of being a pocket-friendly airline (LLC: Low-cost carrier) IndiGo offers just Economy Class seating and doesn’t give on any of its trips in-flight entertainment or free dinners (however it has a purchase on-board in-flight supper program).
Premium administrations, with extra advantages like pre-relegated seats and meals ready, are offered at a higher rate.
The Future of IndiGo Airlines
Ronojoy Dutta, CEO of IndiGo claims that IndiGo is out of crisis and says that he is optimistic about the future. Despite the multitude of issues the business is confronting, IndiGo’s year-over-year yields have gone up 8% and that is generally because individuals have more prominent trust in the IndiGo item and it appears in two regions and specifically in contract flights.
IndiGo is excelling on contract flights and simultaneously, its gathering work area is occupied. IndiGo’s main goal is to create extraordinary availability for India from little urban communities to enormous urban communities to nations around us.
Development is vital for IndiGo.
Accordingly, the main concern technique is to continue reducing airfare and continue developing quickly hence associating the whole country. Since IndiGo’s growth had been curbed for nearly 2 years due to the global pandemic, Ronjoy Dutta, the CEO claims that growth and expansion of the industry are very crucial at this point.
IndiGo has a four-corner strategy. From Delhi, we can go to a ton of places within six hours. From Mumbai, many spots in Africa; from Chennai bunch of spots in the southeast and Kolkata loads of spots in north Asia. IndiGo will cover every one of them.
The industry plans on reaching small towns, small cities, and other remote locations like Ladakh where flight connectivity is almost non-existent, and other international destinations where India has never flown to (yet).
Although for the next 2 years IndiGo expects a slight decline in growth due to the pandemic situation, the airline industry currently focuses on increasing productivity and providing a quality, top-notch experience to its flyers.
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About Indigo – India’s favourite airlines
What’s the first thing that comes to your mind when you plan to travel? Indigo! Isn’t it? Being the ruler of the market, it is best known for its exemplary services and hospitality. Established in the year 2005, the company has grown by leaps and bounds over the years, becoming the ‘baap’ of all the airlines in the country. Not just this, Indigo also holds about 54.3% market share in the country’s airline industry. So, apart from being the most significant airline brand today, it is also the most reliable and trusted one!
The online world today is expanding at a faster pace than ever, making life easy for most! It has reached such a height where you can book your flight ticket with the help of your smartphone. And, coming to flight ticket bookings, none can beat Indigo! All thanks to the extensive connectivity it offers across the country. You can book a flight from anywhere to anywhere with just a single click. The reason why Indigo became famous is because of its world-class services at a reasonable price.
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